Privacy Policy

1. Information We Collect

Personal Information
Aquix may collect personal information such as your name, email address, phone number, service address, and payment details when you request services, contact us, or complete a transaction. This information is used to schedule services, communicate with you, and process payments.

Device and Usage Data
When you visit the Aquix website, we may automatically collect certain information including your IP address, device type, operating system, browser type, and pages visited. This helps us understand how users interact with our website and improve performance.

Cookies and Tracking Technologies
Aquix uses cookies and similar technologies to enhance user experience, remember preferences, and analyze website traffic. You can control or disable cookies through your browser settings at any time.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To schedule, manage, and complete plumbing services and respond to inquiries

• Communication: To contact you regarding appointments, updates, invoices, or customer support

• Website Improvement: To analyze usage data and improve website functionality and content

• Security: To protect our website, customers, and systems from fraud or unauthorized activity

3. Data Sharing and Disclosure

Aquix does not sell or rent your personal information to third parties. We may share information only in the following situations:

• Service Providers: With trusted third-party vendors who assist with payment processing, hosting, analytics, or customer communication

• Legal Requirements: When required by law, regulation, or valid legal requests

• Business Transfers: In the event of a business sale, merger, or asset transfer, customer information may be transferred as part of the transaction

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no online transmission or storage method can be guaranteed to be completely secure.

5. Your Data Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you

• Correction: Request corrections to inaccurate or incomplete information

• Deletion: Request deletion of your personal data, subject to legal and operational requirements

• Opt-Out: Opt out of non-essential communications or marketing messages

Requests can be made by contacting Aquix directly.

6. Third-Party Links

The Aquix website may contain links to third-party websites or services. Aquix is not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies before providing personal information.

7. Children’s Privacy

Aquix services and website are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If such information is identified, we will take steps to remove it promptly.

8. Changes to This Privacy Policy

Aquix may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how Aquix handles your data, please contact us at:

Email: support@aquix.com

By using the Aquix website or services, you agree to the terms outlined in this Privacy Policy.